Custom Art
Your design, your choice.
Every piece is made to your specifications, with custom sizing available.
To receive a personalised quotation, please submit an enquiry via the "ORDER HERE" section below with your intended design in mind!
shop now
To provide an accurate quotation, please include the following:
1. Product Name:
2. Quantity:
3. Delivery Address (Postal/ZIP Code required):
Why do we need this?
Products vary in size, weight, and shipping requirements, which can significantly affect delivery costs. Providing these details allows us to prepare a more accurate quotation tailored to your location.
To get started, simply contact us through the submission below.
Have Questions? We'd love to help!
We will work quickly to ship your order as soon as possible. Once your order has shipped, you will receive an update via any communicated platforms.
For Singapore orders, lead times typically range from 3-6 weeks from order placement date, depending on the item selected. Some products are ready stock, while others may require manufacturing prior to shipment.
For overseas orders, lead times vary by destination and product. Please get in touch with us for a personalised shipping estimate. ✨
Estimated lead times are subject to change due to external factors such as shipping delays, severe weather, customs clearance, global events, or other unforeseen circumstances.
Yes! We proudly support customers around the world.
International orders are available via air or sea freight, depending on your destination and shipping requirements. Our team will provide a customised shipping quotation and estimated lead time based on your order.
Please click on "ORDER HERE" arrow above to enquire more with us!
Singapore: Fixed local delivery fee.
International: Shipping fees vary depending on the destination, order size, weight, and whether air or sea freight is selected. We'll provide a tailored shipping quotation based on your order details.
Singapore: We accept Bank Transfer, Online payment and PayNow for all local orders.
International: We accept Bank Transfer for all international orders.
Once your order is confirmed, our team will provide the relevant payment details and guide you through the next steps.
Yes! We offer exclusive trade pricing and partnership opportunities for Interior Designers, Architects, and industry professionals.
To apply, simply get in touch with us and provide your company name and business card or company identification for verification. Once approved, you'll gain access to our trade pricing and dedicated support for your projects.
We do not accept returns for:
Exchanges are only available where products:
Refunds are only issued where a replacement or exchange is not possible.
Orders may be cancelled within 24 hours of purchase for a full refund, provided processing has not commenced.
After this period, or once your order has entered processing, manufacturing, or procurement, all payments, including deposits, are non-refundable.
Refunds, where approved, will be processed using the original payment method.
If you have any questions regarding your order, please contact us at lacasa@luna-loam.com or (+65) 9072 9441.
If your order arrives damaged or you receive an incorrect item, please notify us within 24 hours of delivery with clear photographs of:
Once reviewed, we will arrange a replacement, exchange, or another appropriate resolution where applicable.
Refunds are only issued where a replacement or exchange is not possible.
Orders may be cancelled within 24 hours of purchase for a full refund, provided processing has not commenced.
After this period, or once your order has entered processing, manufacturing, or procurement, all payments, including deposits, are non-refundable.
Refunds, where approved, will be processed using the original payment method.
If you have any questions regarding your order, please contact us at lacasa@luna-loam.com or (+65) 9072 9441.
